The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Business broking services may include: | appraising businesses listing businesses for sale managing agency risk merging or acquiring businesses negotiating and executing sales obtaining prospects for a listing promoting and marketing listed businesses valuing a business working effectively in the business broking sector. |
Work practices may include: | conducting appraisals engaging clients handling deposits for trust accounts listing businesses managing the business broking agency marketing listed businesses negotiating and executing sales obtaining prospects for listing providing support within the business broking agency securing custom undertaking routine functions within the agency. |
Agency values, legislative requirements and ethical standards may include: | access and equity policy, principles and practice business and performance plans ethical standards goals, objectives, plans, systems and processes legislative and regulatory requirements mission statements organisational policies and guidelines OHS policies, procedures and programs quality and continuous improvement processes and standards quality assurance and procedures manuals, including sales and client liaison procedure manuals strategic plans. |
Specific needs may include: | conventions of gender and sexuality cultural stereotypes dress food and diet verbal and non-verbal language religious and spiritual observances and beliefs social and cultural conventions |
| traditional practices and observations values. |
Clients may include: | agents or third parties for sellers and buyers buyers potential sellers prospective sellers sellers. |
Agency and professional standards and procedures may include: | code of conduct and code of ethics industry standards legislative and statutory requirements outlined in relevant legislation, such as taxation, franchise and business and corporation law OHS. |
Feedback may include: | formal and informal discussions, reviews and evaluations with: existing and previous clients peers, staff and managers information provided by others involved in a professional capacity, both internal and external to the organisation. |
Competency standards and other relevant benchmarks may include: | all those personal and technical knowledge, skills and attitudinal aspects (competencies) required to undertake the day-to-day tasks and duties of the practitioner's work function effectively and efficiently, and specifically: competency standards for the business broking industry other relevant industry, cross-industry and enterprise competency standards occupational or functional roles organisational human resource development policies and procedures other benchmarks, such as: industry and agency codes of conduct and code of ethics quality assurance standards |
| professional accreditation and re-accreditation requirements statutory and legislative requirements in terms of qualification levels and business broking practice professional bodies' competencies, codes of practice and codes of ethics. |
Personal development strategies may include: | accessing internal and external short course or qualification-based training adapting work rotation to facilitate changing personal and work priorities coaching, mentoring and supervision counselling cultural awareness and sensitivity developing improved interpersonal and technical skills establishing new career paths formal and informal learning programs involvement in community activities updating stress management abilities maintaining and updating knowledge base on business broking issues and current context for professional practice using existing strengths to focus future career development. |
Professional networks may include: | agency networks employee assistance programs interest groups other workers peak bodies professional networks professional or occupational associations regional associations relevant committees and reference groups tertiary and vocational education providers trainers, teachers and academics. |
Legal and procedural requirements may be included in: | anti-discrimination and diversity legislation Australian Competition and Consumer Commission requirements Australian Securities and Investments Commission requirements Australian Taxation Office requirements commercial lease legislation consumer protection legislation corporations legislation court precedents Department of Immigration and Multicultural and Indigenous Affairs requirements financial services legislation foreign investment legislation Foreign Investment Review Board requirements industrial relations industry self-regulation or licensing requirements insurance claims legal status and organisational policies and guidelines local government legislation migration legislation privacy and confidentiality requirements relevant industry codes of practice shareholder disputes state or territory government statutes trade practices legislation. |
Financial information may include: | information relating to owner-operator income, such as owner-operator market replacement cost source documents, such as: bank statements cheque butts supplier invoices credit and debit cards trading information, including expenditure items relating to: gross sales and gross profit occupancy conditions, including net and gross rentals level of equity and level of debt. |
Appropriate persons may include: | associated service providers, such as advertising agencies, solicitors, media outlets and taxation consultants branches of own or associated agencies local community, regional and national organisations and contacts professional associations those internal to the agency, such as other staff, managers, accounts departments and clerical support. |